Shipping policy

Shipping Policy

Last Updated: June 24, 2026.

Thank you for shopping with Velara Fit. We are committed to providing a smooth and reliable shipping experience for all of our customers.

Order Processing

All orders are processed within 1-3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

In the event of a high volume of orders, processing times may be extended. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 5-10 business days
Expedited Shipping: 2-5 business days (when available)

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 48 hours for tracking information to become available.

Shipping Destinations

Velara Fit currently ships within the United States. We may expand shipping availability to additional locations in the future.

Lost or Stolen Packages

Velara Fit is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. Customers should contact the carrier directly to file a claim if necessary.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided, please contact us immediately.

Velara Fit is not responsible for orders shipped to incorrectly entered addresses. Additional shipping charges may apply for reshipment.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at caseytlee2025@outlook.com. Please include your order number and photos of the damaged item(s) so we can assist you.